FAQ

At My Site, we are committed to ensuring your satisfaction with our high-quality hair extensions. If you are not completely satisfied with your purchase, you can return the item(s) within 30 days of the original purchase date. The hair extensions must be in their original condition, unopened, and unused to be eligible for a return. For your convenience, please refer to the return instructions on our website or contact our customer service team for assistance. Refunds will be processed within 7-10 business days of receiving the returned item, and the original payment method will be credited. Note that shipping fees are non-refundable. Your satisfaction is our priority, and we strive to provide exceptional products and services.

Yes, raw hair from My Site can be colored. Our raw hair extensions are sourced from high-quality, unprocessed human hair, ensuring they are durable and versatile. This means you can dye, bleach, or tone the hair to match your desired look without compromising its integrity. However, we advise seeking the help of a professional hair colorist to achieve the best results and to avoid potential damage. The quality of raw hair makes it an excellent choice for custom coloring, allowing you to maintain a vibrant, natural appearance.

For a full sew-in, the number of bundles you'll need can vary based on the desired volume and length of your hair. Generally, you'll need about 2-3 bundles for a natural look if you're going for lengths between 10 to 18 inches. However, if you prefer longer lengths, such as 20 inches and above, you may require 3-4 bundles to achieve a fuller, more voluminous appearance. Additionally, the texture of the hair can also influence the number of bundles needed; for example, curly textures might require fewer bundles compared to straight textures to reach the same fullness. At My Site, we provide high-quality hair extensions that are crafted to give you the best look according to your preferences. If you have any specific questions or need personalized advice, our customer support team is always ready to assist you.

At My Site, our Natural Clip-in Hair Extensions stand out due to their exceptional quality and ease of use. Our extensions are crafted from 100% human hair, ensuring that they blend seamlessly with your natural hair for a flawless look. Each set is designed with secure, lightweight clips that are comfortable to wear all day. Our extensions are not only versatile and easy to style but also come in a variety of lengths and shades to match any hair type. Our commitment to using premium materials and our rigorous quality control processes guarantee that you receive durable, long-lasting hair extensions that maintain their luster and texture, even after repeated use. Whether you're looking to add volume, length, or a splash of color, My Site's Natural Clip-in Hair Extensions provide a quick and convenient solution without compromising on quality or style.

Yes, all hair bundles from My Site are double wefted. Double wefting involves sewing two wefts of hair together, which enhances the durability and fullness of the extensions. This method helps to minimize shedding and ensures that the hair remains securely in place, providing a more voluminous and natural look. My Site takes pride in delivering high-quality hair extensions, and the double wefting technique is a key aspect of our product craftsmanship, contributing to longer-lasting and more resilient hair bundles for our valued customers.

At My Site, we offer premium Indian Swiss Lace hair closure front lace wigs that provide a variety of benefits to our clients. Firstly, the Swiss Lace is exceptionally thin and delicate, ensuring a natural-looking hairline that blends seamlessly with your scalp. This fine lace material is also highly breathable, making our wigs comfortable for extended wear, even in warm climates. Our Indian hair extensions are known for their superior quality, softness, and durability. They can be styled, dyed, and treated just like natural hair, offering versatility to fit your unique style preferences. Additionally, the front lace wig design allows for easy application and secure fit, reducing slippage and maintaining a polished appearance throughout the day. Choose My Site's Indian Swiss Lace hair closures for an unmatched blend of quality, comfort, and aesthetics.

Yes, the hair extensions from My Site can be straightened or curled, just like your natural hair. Our extensions are made from high-quality human hair, allowing you to style them with heat tools. We recommend using a heat protectant spray to maintain the integrity and longevity of the hair. Whether you wish to achieve sleek, straight looks or bouncy curls, our extensions provide the versatility needed for any hairstyle. Remember to start at a lower temperature setting and increase as necessary to prevent potential heat damage.

At My Site, we understand the importance of timely delivery for our clients. Once you have placed your order, our team will begin processing it immediately. Typically, orders are processed within 1-2 business days. After processing, the shipping time varies based on your location and chosen shipping method. Standard shipping usually takes 5-7 business days, while express options are available for faster delivery. You will receive a confirmation email with tracking information once your order is shipped, allowing you to monitor its progress until it arrives at your doorstep. If you have any special requests or need further assistance, our customer service team is always ready to help.

At My Site, a leading Hair Extensions Manufacturer, Single Donor hair refers to hair that is sourced from one individual donor. This method ensures that the hair strands are consistent in texture, color, and quality, as they come from a single person. Single Donor hair is highly sought after because it offers a more natural appearance and smoother finish compared to mixed-donor hair, which combines hair from multiple sources and can result in variances in texture and quality. Our dedication to using Single Donor hair allows us to provide our clients with premium extensions that blend seamlessly with their natural hair, offering both aesthetic appeal and durability.

The lifespan of your hair extensions from My Site can vary based on several factors, including the type of hair extensions you choose, how well you care for them, and your styling habits. High-quality extensions, such as those made from 100% Remy human hair, typically last anywhere from 6 to 12 months with proper care. Clip-in extensions generally have a shorter lifespan of about 3 to 6 months due to their temporary nature and frequent removal and reapplication. To maximize the longevity of your extensions, we recommend gentle washing, avoiding excessive heat styling, and using sulfate-free hair care products. Proper storage when not in use also plays a crucial role in maintaining their quality and lifespan.

At My Site, we take pride in offering top-quality hair extensions that are meticulously crafted to ensure minimal tangling and shedding. Our hair extensions undergo a rigorous quality control process to eliminate loose strands and employ a double-weft technique that secures the hair firmly in place. In addition, we use premium materials and advanced manufacturing techniques to maintain the integrity of the hair cuticles. Proper maintenance and care, following our recommended guidelines, further reduce the likelihood of tangling and shedding, ensuring a long-lasting, beautiful experience for our customers.

Virgin hair refers to hair that has never been chemically processed or treated in any way, such as through coloring, perming, or bleaching. It comes directly from a single donor, meaning all the cuticles are intact and aligned in the same direction. This type of hair is highly prized in the hair extensions industry, including at My Site, because it offers superior quality, durability, and a natural look. Virgin hair extensions can be styled and treated just like your own hair, providing a seamless blend and lasting longer than processed alternatives. At My Site, we prioritize sourcing high-quality virgin hair to ensure our clients receive the best possible products.

At My Site, we ensure that our blonde bleached hair bundles meet the highest industry standards through rigorous and careful processing. The hair undergoes a series of specialized chemical treatments designed to deliver stunning, consistent blonde hues while maintaining the hair's integrity. Initially, the hair is gently bleached to strip its natural color, followed by a toning process to achieve the desired blonde shade. To preserve the hair’s quality and strength, our technicians use state-of-the-art conditioning treatments, sealing in moisture and preventing excessive damage. We pride ourselves on employing advanced techniques that balance the aesthetic needs with the health of the hair, ensuring you receive beautiful, durable, and high-quality blonde hair extensions.

Yes, you can cut the weft of your hair extensions from My Site. Our wefts are designed to allow for customization to fit your unique styling needs. However, it is important to follow proper cutting techniques to avoid shedding and ensure the longevity of the extensions. We recommend using sharp scissors specifically made for cutting wefts and sealing the edges with a weft sealant to prevent unraveling. If you're unsure or uncomfortable with cutting the weft yourself, we suggest consulting a professional hair stylist who has experience working with hair extensions. This ensures that your extensions remain in the best possible condition and provide a flawless, natural look.